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Chat us up with any questions or comments. We're here to help you!

You can Email us at support@faybaystore.com where our customer service team will assist you with whatever you may need.

All emails will be answered within 2 business days.

We typically send out tracking numbers to your email 2 to 3 days after it has been shipped.

Domestic Orders take 5 to 8 days to arrive. International orders take anywhere from 1 to 2 weeks to arrive depending on location.

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